Productive brainstorming, preparing to change the field and asking the question people can't stop talking about. Topher Lawton is an MSLIS student in the iSchool at Syracuse University.

Sources of inspiration and presenters from outside the profession.  Patrick Sweeney is Branch Manager of the East Palo Alto Library in California.

Conquering fear of heights, student evaluation & get out of jail free cards. Jill Hurst-Wahl is associate professor of practice & director of the LIS program at the Syracuse University iSchool.

Culture is core, repelling and the mindset of staff. Gretchen Caserotti is assistant director for public services at Darien Library in Connecticut.

Risk & regret, soft tissue damage and connection across generations. Andrea Davis is a reference & instruction librarian at the Naval Postgraduate School in Monterey, CA.

Future orientation, Sarah Palin (what?) and big orgs thinking like small orgs. Pam Nissler is executive director of Jefferson County Public Library in Colorado.

Pam Sandlian Smith is director of Anythink Libraries and is a member of the R-Squared Planning Team.